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HOT TOPICS— Are service fundamentals lacking in Detroit? After back-to-back dining fails, Joe Hackim thinks maybe so, and that management is actually to blame: “Awful customer service is learned. It comes from leadership.” [WXYZ]
THE SHUTTER— Livonia’s football-watching destination Champps has shuttered and its Dallas-based parent company has actually filed for bankruptcy. In fact, several area Chammps have shuttered along with sister restaurant and longtime Canton staple Bailey’s Sports Grille. [DFP]
POP-UPS— Chef Brendon Edwards, who was mysteriously ousted from Standby this spring, is taking over Katoi (2520 Michigan Ave) with Haily Enszer on Sunday, September 11, for a night of incredible eats. Eight courses, special guest bartender Roy Jackson of Wright & Co, and more shenanigans. Seatings at 6 & 8:30pm. $80/person. [Eaterwire]
MENU PORN— Imperial and Working Class Outlaws host another installment of their Menu Takeover with Public House chef Brandon Zarb swapping out his regular menu for Baja-inspired eats on September 7, noon to 11 p.m. with highlights including a half broiled lobster, goat barbacoa torta and ahi tuna ‘toastada’. [Eaterwire]
